Last Updated: 26/02/2025
FosteringTraining is committed to protecting your privacy and ensuring transparency in how we process your data. This policy explains what data we collect, why we collect it, how we store it, and your rights regarding your personal information.
1. Who We Are
FosteringTraining provides online learning services to clients and their learners. We process personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy, you can contact us at:
• Company: The Foster Carer Training Company Ltd.
• Address: 35 Ballards Lane, London, England, N3 1XW, UK United Kingdom
We are registered with the Information Commissioner’s Office, certificate number ZA751311.
2. What Data We Collect and Why
We process data from three key groups: learners, clients, and prospects.
A. Clients
We collect and process data from clients to provide access to training and provide clients with monitoring capabilities over their learners’ progress.
• Data Collected:
o Organisation name, primary contact details
o Names and email addresses of selected staff who administer training
o Names and email addresses of learners provided training (see below for more details)
o Learners’ training records completed with FosteringTraining
• Lawful Basis:
o Performance of a contract: Providing agreed-upon training services
• Data Retention:
o Client data is retained for the duration of the contract and up to 1 year for record-keeping
B. Learners
We collect and process personal data to provide online training, track progress, and issue certifications.
• Data Collected:
o Name, email address, username (often the same as email)
o Name of fostering service, supervising social worker’s name and email (if provided by fostering service)
o Learners’ training records completed with FosteringTraining
• Lawful Basis:
o Consent: When learners provide their own data themselves
o Performance of a contract: When data is provided by the fostering service to facilitate required training
• Data Retention:
o Training records are retained for the duration of our contract with the client and up to 1 year for record-keeping
o Support requests are retained for up to 1 year after resolution
C. Prospects (Potential Clients)
We collect limited data from individuals who inquire about our services.
• Data Collected:
o Name, email address, organisation name, role
o Inquiry details and communications
• Lawful Basis:
o Consent: When you contact us directly via our website or other means
o Legitimate interest: Following up on business inquiries
• Data Retention:
o We retain prospect data for up to 2 years unless a business relationship is established
